Privacy Policy

Leeaia LTD ("Leeaia", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit https://www.leeaia.com, contact us, book a call, request information, or otherwise interact with our website and services.

Please read this Privacy Policy carefully. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Leeaia LTD

128 City Road

London, United Kingdom, EC1V 2NX

United Kingdom

Email: matthew@leeaia.com

Phone: 07492065074

Website: https://www.leeaia.com

We may collect and process the following categories of personal data:

3.1 Information you provide directly

You may give us personal data when you:

• fill in a contact form;
• request a quote, consultation, demo, or strategy call;
• subscribe to updates or marketing communications;
• communicate with us by email, phone, SMS, social media, or other channels;
• provide information in connection with a project, enquiry, or purchase.

This may include:

• full name;
• email address;
• phone number;
• company name;
• job title;
• postal address;
• billing information where relevant;
• any other information you choose to provide.

3.2 Information collected automatically

When you use our website, we may automatically collect technical and usage data such as:

• IP address;
• browser type and version;
• operating system;
• device type;
• referring website addresses;
• pages viewed and time spent on pages;
• date and time of visits;
• approximate location derived from IP address;
• website interaction data collected through cookies and similar technologies.

3.3 Information from third parties

We may receive information about you from:

• analytics providers;
• website and hosting providers;
• CRM, booking, email, and communications platforms;
• social media or advertising platforms, where permitted by your settings and applicable law.

We use personal data to:

• respond to your enquiries;
• arrange and deliver consultations, demos, or services;
• manage client relationships and projects;
• send service-related communications;
• send marketing communications where permitted by law;
• improve our website, content, and services;
• analyse usage and performance of our website;
• maintain security and prevent fraud or misuse;
• comply with legal and regulatory obligations;
• establish, exercise, or defend legal claims.

We rely on one or more of the following lawful bases under UK data protection law:

• Contract: where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
• Legitimate interests: where processing is necessary for our legitimate business interests, including responding to enquiries, operating and improving our website and services, maintaining records, and protecting our business, provided those interests are not overridden by your rights and interests.
• Consent: where we ask for your consent, including for certain marketing communications and certain cookie categories.
• Legal obligation: where we need to process your data to comply with legal or regulatory requirements.

6.1 Email and SMS marketing

Where required by law, we will only send marketing emails or text messages to individuals where we have the necessary consent or another lawful basis permitted by law.

Marketing messages may include:

• information about our AI services, workshops, automations, and solutions;
• offers, promotions, or updates;
• business news or relevant insights.

6.2 Opting out

You can opt out of marketing communications at any time by:

• clicking the unsubscribe link in any marketing email;
• replying STOP to any marketing text message;
• contacting us at matthew@leeaia.com.

Opting out of marketing will not affect service-related communications that are necessary for an existing enquiry, booking, or contract.

If you provide your mobile number and positively opt in where required, you agree that we may send you marketing and service-related text messages in accordance with applicable law.

Message frequency may vary.

Message and data rates may apply depending on your mobile plan.

Consent to marketing texts is not a condition of purchase.

To opt out, reply STOP.

For help, reply HELP or contact matthew@leeaia.com or 07492065074.

We do not sell your mobile number to third parties for their own marketing.

We use cookies and similar technologies to operate our website and understand how it is used.

These may include:

• strictly necessary cookies;
• analytics cookies;
• functionality cookies;
• marketing or advertising cookies, if used.

You can manage cookies through your browser settings and, where applicable, through our cookie controls. Disabling some cookies may affect website functionality.

We may share personal data with:

• hosting providers and website service providers;
• analytics providers;
• CRM, email, SMS, scheduling, payment, and productivity platforms;
• professional advisers, including legal, accounting, and insurance advisers;
• regulators, law enforcement, courts, or authorities where required by law;
• a buyer, investor, or successor entity in connection with a merger, sale, restructuring, or acquisition.

We require service providers acting on our behalf to protect personal data and only process it for authorised purposes.

Some of our service providers may process personal data outside the United Kingdom.

Where we transfer personal data internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.

We keep personal data only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including:

• responding to enquiries;
• providing services;
• maintaining business and financial records;
• resolving disputes;
• complying with legal, tax, accounting, and regulatory obligations.

When personal data is no longer required, we will delete it securely or anonymise it where appropriate.

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no system or transmission over the internet can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Depending on the circumstances, you may have the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• request deletion of your personal data;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request portability of certain personal data;
• complain to a supervisory authority.

To exercise your rights, contact matthew@leeaia.com.

If you have concerns about how we handle your personal data, please contact us first and we will try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties. You should read their privacy policies before providing personal data to them.

Our website and services are intended for business users and are not directed to children under 18. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after changes are posted will be subject to the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact:

Leeaia LTD

128 City Road

London, United Kingdom, EC1V 2NX

United Kingdom

Email: matthew@leeaia.com

Phone: 07492065074

Website: https://www.leeaia.com